How do I log in to library eResources (the eBook and database login page)?

Why can’t I log in to eResources?

Below is a list of common issues that prevent people from logging into Webster eResources:

1. You are using your last name and Student ID instead of your email address or Connections login or vice versa.
   1. Double check what the login is asking for. Database and Mobius logins will ask for your Connections login information if you are Webster student or staff. If you are a guest or a research fellow, it will ask for a name and ID number.


2. You have a typo.
   1. Trouble logging into the databases can be caused by mistyping your login information. Double check your Connections login information and enable password view to make sure everything is spelt right. If you have hopelessly forgotten your password, you can reset it with IT here.
   2. If you are using the numeric keypad to type numbers, make sure Num Lock is enabled.


3. You need to clear your browser cache or try a different browser.
   1. There may be something in your browser history that is blocking the login. Try a different browser or clear your cache.  Instructions for clearing your cache are here.  
   2. If those two steps that do not work, please contact us and we can take further steps to determine if the problem is with the technology you are using.


4. You have tried to log in unsuccessfully several times and have been temporarily locked out of the system.
   1. If you have been unsuccessful several times in a short period, you may be temporarily locked out of our system.  This will reset after a short period of time.


5. You are not currently enrolled in classes.
   1. Unfortunately, our database contracts state that we can only offer access to current students, faculty and staff.  If you’ve graduated or are taking a semester off, your registration status will prevent you from logging in.
   2. If you are an alumnus in the St. Louis area, you can visit the library and a librarian can log you in.  You need to get an Alumni ID to enter the Library.  If you cannot visit the library you may want to consider joining our Research Fellows Program or visiting your local, public library.
   3.  If you are not currently enrolled in classes because you’re working on an incomplete or thesis, ask  your advisor to contact Heidi Vix at 314-246-6951 or heidivix29@webster.edu to set up access.


6. The Registrar’s Office has a different name or spelling on file.
   1. If you have changed your name, have multiple last names, or a hyphenated last name, the information that the registrar has may not match the name you are currently using.  Double Check the spelling that we have for you by following these instructions:  "Can I find my ID number if I don't have my ID card?" .  You may also want to contact the registrar’s office to update this information.


7. There's another problem with your account.
   1. If none of these solutions work, there may be a glitch in the registration system or a hold on your account.  Please  call, email, chat or visit us and we can investigate the matter further.

MOBIUS login

If you’re placing a MOBIUS request, choose "Webster University -- Eden Theological Seminary" as your institution.

Also after you finish the login process, click the "Place Hold" button on the item again.