Request a book chapter - non-St. Louis area patrons and Online programs

How many chapters may I request?

Webster University Fair Use Guidelines allow us to copy and post up to, but not more than, 25% of a book.

How do I request a book chapter or chapters?

  1. Log into your ClioWeb Interlibrary Loan/Document Delivery Account (you will have to create your account first if you have not done so already).
  2. Click the "Request a Book Chapter" button on the toolbar on the left side of the screen, fill out the form as completely as possible, and submit your request.

How long do I have to wait before the chapter or chapters arrive?

  • If we own the book, and it is available, we will copy and post the requested chapter (s) on your ClioWeb ILL/DocDel account within two working days (excluding weekends and US holidays) and notify you via the e-mail you used when you created your ClioWeb ILL/DocDel account. You may also log into your ClioWeb ILL/DocDel account at any time in order to check on the status of your request(s).
  • If we don't own a copy of the book and are able to find a lending library, it takes an average of 10 working days (excluding weekends and US holidays) for us to receive the requested copy or copies. We will copy and post the requested chapter (s) on your ClioWeb ILL/DocDel account, then notify you via the e-mail you used when you created your ClioWeb ILL/DocDel account. You may also log into your ClioWeb ILL/DocDel account at any time in order to check on the status of your request(s).
  • If we are unable to fill your request we will notify you via the e-mail you used when you created your ClioWeb ILL/DocDel account. You may also log into your ClioWeb ILL/DocDel account at any time in order to check on the status of your request(s).

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